How far in advance should I place an order?
For custom orders, we recommend placing your order at least 3 days in advance. For larger or more complex orders (50–100+ cookies, corporate orders, or detailed designs), please allow at least 7 days. Rush orders may be possible depending on availability.
How does custom pricing work?
Custom cookies start from $4 per cookie. The final price depends on the quantity, complexity, and design of your order. For larger quantities, corporate orders, or complex custom designs, pricing is calculated individually. You'll receive a confirmed quote before your order is finalized.
What is the minimum order quantity?
We offer single cookies, sets of 6, and sets of 12. For custom orders, please reach out and we'll find the best option for your needs.
Do you offer large or corporate orders?
Yes! We love working on large events and corporate gifting. Please submit a custom order request with your details and we'll get back to you with a personalized quote.
How long does an order take?
Ready-to-order sets are available for immediate purchase. Custom orders typically take a minimum of 3 days, and larger or more complex orders require at least 7 days. Timelines will be confirmed when your order is finalized.
How do I pick up or receive my order?
Please reach out when placing your order and we'll arrange the details with you directly.
Can I request specific colours, themes, or designs?
Yes! That's exactly what we're here for. Use the custom order form to describe your vision — colours, theme, design details, and any inspiration photos. We'll do our best to bring it to life.